Yes

Each event you add can have a maximum number of entries for the whole event, regardless of the number of classes, and when the number entered reaches that amount the event will be closed for entries, even if that is before the entry close date/time.

You can also restrict entries by Class. Each class has a maximum number of entries value that you can set. This will only control the entries for that class and mark the class as Full once that maximum is reached. The class option also works hand in hand with the Display Remaining Option, when this is set to Yes then competitors will be able to see how many spaces actually remain open to them.

Either of these values can be set depending on your requirements. If you want unlimited entries then leave both their values as 0.

Be aware that the maximum per event when reached will close entries to ALL classes in the event regardless of any maximum set for each class.

Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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Naturally. Horsevents is flexible to allow you to receive and manage your own entry fees, or, if you prefer to leave the money handling to us then we will reconcile with you after each event (or weekly/monthly if that works better as it does for some Clubs) and make a single BACS payment for all entry fees as agreed.

If you want to handle your own payments then you will need a PayPal account and to have entered the ID of that PayPal account (usually the email address used to sign up with the Account) in your Show Organiser profile.

You will also be invoiced 20p per entry for use of the site, but you will find this is easily covered by the Booking Fee paid by your competitors.

We also advise setting up PayPal Instant Payment Notification (IPN) within PayPal as well. Under the PayPal IPN settings you need to enable the settings and add this link: https://horsevents.co.uk/payPalIPN, this will ensure PayPal informs us of all payments received and refunded and allows the Horsevents system to update your Organiser Zone, and will save you a great deal of manual checking.

Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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We offer all Show Centres/Organisers the ability to have their own landing page. A landing page is a unique URL along the lines of horsevents.co.uk/MyCentre that will display all the events you run and allow you to add additional text to the top of that landing and an image, and also to supply your own splash image if you prefer.

From within the Show Organiser Zone, scroll to the Show Centre/Club section and you will see all the Clubs/Centres you manage. Along the row of each Club/Centre is a heading called Page and against your Club/Centre will be a value of a Y or an N: a Y indicating you already have a landing page and an N indicating that as yet you do not.

If you do then you will find by clicking the Y you will be taken to that landing page, which, as well as displaying all your upcoming public events, also has an edit option allowing you to edit the text that sits at the head of the page and change the image or the splash screen image (Note that any images you want to use must already have been uploaded to the images section of your Show Organiser Zone).

If, however, it is an N that is displayed, then you can click the N and apply for a landing page by completing the details requested. We try and validate and activate Landing page requests within 2 working days. Once it is activated and live the N will turn into a Y allowing you to edit the page.

You can then use the Landing Page URL on your own website, Facebook, Instagram profile etc to help direct competitors to your events.

Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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Yes we do

You can upload results for any events you have listed on Horsevents.co.uk. Simply go to the previous events section of your Show Organiser Zone and you will see a [ results ] link next to each of your previous events. Clicking that link will take you to the upload results section of that event.

You can then upload as many documents as you like for the results, perhaps one per Class or per Section, but we do recommend that they are all in PDF format as this is the most accessible document across the variety of platforms and operating systems that people use.

You may find this blog post on the results section helpful: Our Results Service

Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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Yes this is possible.

Enter the manual entries in exactly the same way as if you (or your competitor) were entering the class online. This ensures all the required data is collected to match those entries that are made online. Progress to the Checkout and complete the entrants name and contact details and then proceed to the Payment screen.

On the Payment screen, if you are logged in with your Organiser Account, you will see an option to mark this basket as a manual entry. If you are not logged in then not a problem, just login to your Account and on the admin panel for the event just entered you will see the entry details and the option to mark the basket as Paid Offline.

Please note that manual entries do not count towards any maximum entry values you may have set so it is advisable to then reduce the maximum values by any manual entries you have added

Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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In your Show Organiser Zone next to your Show Centre (if you have multiple you can customise each one) you will see an @ symbol. If you click this you will find you can add, and remove, upto 3 paragraphs of additional text. These additional paragraphs will then be added to the competitors confirmation email. You could use these paragraphs to give out your VAT Number, or add additional requirements or instructions.

Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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By setting up Paypal's IPN (Instant Payment Noification) when using your own PayPal account for entries through Horsevents, it ensures that all payments are correctly logged in the system and that your Control Panel is updated with all payments and refunds thus making less work for you in cross checking entries with your PayPal payments

In order to set up IPN in PayPal you will need to login to your account, go to Account Settings, then Notifications, then click Update next to Instant Payment Notification, then enable IPN and add our IPN address into the Notification URL: https://horsevents.co.uk/paypalIPN/IPNhandler.asp

Your PayPal will then notify us of payments received and your entries in your Control Panel will be updated.

Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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If you handle your own finances:

Simply refund the competitor the appropriate amount using your PayPal account to locate their original payment. If you have configured your IPN to notify our servers of any payments then the system will then be able to mark that entry as Unpaid for you.

If we handle the finances:

Open up the details page for the entry that needs withdrawing and complete the Withdrawal Request form by clicking the appropriate link at the end of the entry details. Please note our refund T&Cs will mean a full entry fee refund is due to anybody withdrawing before the closing date. After that, it is totally at your discretion, so please advise if part refunds or no refunds are due.

Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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YES

If you want to setup a Multiple Class Entry Discount such as BOGOFF, or Enter 2 Classes get a 3rd Free, or 3 Classes for £25 etc etc - you decide really, then you need to choose to edit your event once you have added it and the classes for online entry

Scroll down to the section entitled Multi Class Discounts and enter the required information:

• A title for the discount- this is the description the competitor sees
• Enter the number of classes that must be entered at the same session to qualify for the Multi class discount
• Finally enter the amount of discount that meeting that minimum requirement would give the competitor

For example for a BOGOF offer the minimum requirement would be 2 and the discount value would be the price of one class.

Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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YES

You will need to have a landing page (see the above FAQ if you do not have one already), then that will automatically setup a diary listing that you can embed in your own site using an iFrame.

The address of that link will be: [yourlandingpageURL]/iframe, a real live example is https://horsevents.co.uk/nec/iframe/

You may need help from your web developer to embed the iFrame.

Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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Yes

If you use the multiple duplicate option against the event you wish to duplicate then you will be presented with the ability to duplicate an event upto 14 times, very useful for hire type events or weekly events. There is more information on how this option works in the following article:

Duplicating events multiple times

Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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Yes

The system has the ability to add late entry classes to all your classes for an event. This is a feature however that only becomes active for a 12 hour period: between 6 hours before an event closes and until 6 hours after an event has closed. There is more information on how this function works and its options for increasing the entry fee for late entry classes and giving the late entry classes a later closing date/time in the following article

Adding Late Entry Classes

Should you still have any questions then feel free to contact us at: diary@horsevents.co.uk

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